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CFS NORTH AMERICA (CUSTOMER FEEDBACK SYSTEMS LP) APPOINTS DANIEL R MORELAND AS PRESIDENT
The CFS (Customer Feedback Systems) Group, a leading global provider of Customer Service Improvement Programs and Initiatives, today announced the appointment of Daniel R Moreland as President of our North American Division. Moreland will oversee day-to-day operations, manage corporate strategy and lead new business development efforts for CFS North America.
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PIONEERING TECHNOLOGY FROM SOUTH AFRICA TESTED IN THE UK RETAIL ENVIRONMENT FOR THE FIRST TIME
9th March 2004 TOTAL has become the first petrol retailer in the UK to trial a brand new technological system developed in South Africa designed to enable a swift and rapid response to customer feedback.
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LET YOUR FINGERS DO THE TALKING
It began with a long, slow-moving bank queue that caused so much irritation to Wits Business School student Craig Aiken that he phoned a buddy and said: “I wish I had some buttons to punch so I could tell them what I think of them!”
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