Customer Satisfaction is Worthless, Customer Loyalty Is Priceless by Jeffrey Gitomer
A timeless classic about the value of a loyal customer. Why measure satisfaction when all that counts is loyalty?
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Jeffrey Gitomer’s Sales Principles
Jeffrey’s popular, easy-reading books have appeared 500 times on best seller lists, and his titles have sold more than two million copies worldwide.
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Jeffrey Gitomer's Little Gold Book of Yes! Attitude
Every business winner has one thing in common: a YES! Attitude that's powerful enough to help them achieve the impossible!
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inspHIREd by Brian Parsley
Your hand-held guide on how to hire, inspire, and retain loyal employees. InspHIREd is a great read and a real-time manual for everyone who truly understands that your business is only as strong as your people.
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Strategy Series by Mark Haynes Daniell
STRATEGY CAN BE DEFINED AS: "the art and science of informed action to achieve a specific vision, an overarching objective or a higher purpose for a business enterprise."
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Brick To Bridges by Robin Speculand
The best selling book on strategy implementation that has sold almost 10,000 copies. Five birds sit on a fence and three decide to leave. How many birds are left on the fence?
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Story Selling in the Connected Economy by Bill Whitley
You will learn how to turn your sales message into a story that is easy to understand, easy to remember and causes people to take action. Once your story is developed, Bill teaches you how to create a video story package that makes your story package available 24/7 and can go places sales people can’t go.
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